CCPA Privacy Policy

Privacy Policy

Our Privacy Policy was last updated on June 19, 2023.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was generated by TermsFeed CCPA Privacy Policy Template.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • "Account" means a unique account created for You to access our Service or parts of our Service.

  • "Business", for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SOUR FIGS OFFICIAL

  • "Country" refers to United Kingdom.

  • "Consumer", for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.

  • "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • "Data Controller", for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

  • "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • "Do Not Track" (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

  • "Personal Data" is any information that relates to an identified or identifiable individual.

    For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.

  • "Sale", for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.

  • "Service" refers to the Website.

  • "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • "Website" refers to SOUR FIGS OFFICIAL , accessible from https://sourfigs.com

  • "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

    Type: Session Cookies

    Administered by: Us

    Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

    Type: Persistent Cookies

    Administered by: Us

    Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

  • Tracking and Performance Cookies

    Type: Persistent Cookies

    Administered by: Third-Parties

    Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.

  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

  • To manage Your requests: To attend and manage Your requests to Us.

  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

CCPA Privacy

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

  • Category A: Identifiers.

    Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver's license number, passport number, or other similar identifiers.

    Collected: Yes.

  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

    Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.

    Collected: Yes.

  • Category C: Protected classification characteristics under California or federal law.

    Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).

    Collected: No.

  • Category D: Commercial information.

    Examples: Records and history of products or services purchased or considered.

    Collected: Yes.

  • Category E: Biometric information.

    Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.

    Collected: No.

  • Category F: Internet or other similar network activity.

    Examples: Interaction with our Service or advertisement.

    Collected: Yes.

  • Category G: Geolocation data.

    Examples: Approximate physical location.

    Collected: No.

  • Category H: Sensory data.

    Examples: Audio, electronic, visual, thermal, olfactory, or similar information.

    Collected: No.

  • Category I: Professional or employment-related information.

    Examples: Current or past job history or performance evaluations.

    Collected: No.

  • Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

    Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.

    Collected: No.

  • Category K: Inferences drawn from other personal information.

    Examples: Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

    Collected: No.

Under CCPA, personal information does not include:

  • Publicly available information from government records
  • Deidentified or aggregated consumer information
  • Information excluded from the CCPA's scope, such as:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
  • Indirectly from You. For example, from observing Your activity on our Service.
  • Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
  • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for "business purposes" or "commercial purposes" (as defined under the CCPA), which may include the following examples:

  • To operate our Service and provide You with our Service.
  • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
  • To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to You when collecting Your personal information or as otherwise set forth in the CCPA.
  • For internal administrative and auditing purposes.
  • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the "Use of Your Personal Data" section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial information
  • Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Sale of Personal Information

As defined in the CCPA, "sell" and "sale" mean selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for valuable consideration. This means that We may have received some kind of benefit in return for sharing personal information, but not necessarily a monetary benefit.

Please note that the categories listed below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact sold, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been shared for value in return.

We may sell and may have sold in the last twelve (12) months the following categories of personal information:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category D: Commercial information
  • Category F: Internet or other similar network activity

Share of Personal Information

We may share Your personal information identified in the above categories with the following categories of third parties:

  • Service Providers
  • Payment processors
  • Our affiliates
  • Our business partners
  • Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You

Sale of Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through our Service, although certain third party websites that we link to may do so. These third-party websites have their own terms of use and privacy policies and we encourage parents and legal guardians to monitor their children's Internet usage and instruct their children to never provide information on other websites without their permission.

We do not sell the personal information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization (the "right to opt-in") from either the Consumer who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. Consumers who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, You (or Your authorized representative) may submit a request to Us by contacting Us.

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

  • The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:
    • The categories of personal information We collected about You
    • The categories of sources for the personal information We collected about You
    • Our business or commercial purpose for collecting or selling that personal information
    • The categories of third parties with whom We share that personal information
    • The specific pieces of personal information We collected about You
    • If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
      • The categories of personal information categories sold
      • The categories of personal information categories disclosed
  • The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us.
  • The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
    • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • Debug products to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if You previously provided informed consent.
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
    • Comply with a legal obligation.
    • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer's rights, including by:
    • Denying goods or services to You
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
    • Providing a different level or quality of goods or services to You
    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:

  • By visiting this page on our website: https://sourfigs.com
  • By sending us an email: yifengbusiness@gmail.com

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

  • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
  • Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if we cannot:

  • Verify Your identity or authority to make the request
  • And confirm that the personal information relates to You

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.

For data portability requests, We will select a format to provide Your personal information that is readily usable and should allow You to transmit the information from one entity to another entity without hindrance.

Do Not Sell My Personal Information

You have the right to opt-out of the sale of Your personal information. Once We receive and confirm a verifiable consumer request from You, we will stop selling Your personal information. To exercise Your right to opt-out, please contact Us.

The Service Providers we partner with (for example, our analytics or advertising partners) may use technology on the Service that sells personal information as defined by the CCPA law. If you wish to opt out of the use of Your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that You use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again.

Mobile Devices

Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:

  • "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
  • "Limit Ad Tracking" on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By visiting this page on our website: https://sourfigs.com
  • By sending us an email: yifengbusiness@gmail.com

Collapsible content

GENERAL INFORMATION

www.sourfigs.com (in the following also named the "Website") is provided by SOUR FIGS LONDON LTD with the registered address:
Sour Figs London Limited 
124 City Road
London
United Kingdom
EC1V 2NX
Company number 14834674
Please contact us if you have any issues with the website or your online order.
Any references to "Sour Figs", "we", "us", or "our" relate to SOUR FIGS Limited. Any references to "you" or "your" refer to you in your capacity as a user of the website.

IMPORTANT NOTICES

Before placing an order on the website, please read the terms and conditions listed below (referred to as the "Terms & Conditions") as they will be applicable to any purchases you make from the website. You consent to being legally bound by these Terms & Conditions by continuing to place an order on the Website and accepting these Terms & Conditions. Whether or not you have read them, this still holds true. Before placing an order on the website, we advise you to contact our Customer Services if you have any questions about any of these Terms & Conditions.
Please be aware that these terms and conditions may be updated from time to time (for example, to reflect changes in technology, our business models, our system capacity, or modifications to pertinent laws and regulations). As a result, each time you place a purchase on the Website, we require that you agree our Terms & Conditions. Any such modifications won't be communicated to you in advance. The terms and conditions you agreed to when placing an order on the website will be the ones that apply to your purchase.

ENTERING INTO A CONTRACT

All adverts on the website should be viewed as invitations to buy Sour Figs products rather than as offers to sell. A purchase that has been completed on the Website is subject to Sour Figs' approval and acceptance. Once a purchase is approved by Sour Figs, you will get an order confirmation to the e-mail address you supplied. A legally binding agreement (the "Contract") is reached between you and Sour Figs as soon as you get such an order confirmation. You affirm and guarantee that you are of legal age to enter into binding contracts by making an order on the website and completing the checkout procedure. Customers may submit requests for changes or additions to the Contract, and Sour Figs may, in its sole discretion, accept those requests.

ORDERING

Contracts can only be concluded on the website. We are not able to process orders made in emails, letters, or faxes. The purchase of Sour Figs items on the Website is subject to availability.
The Website is open twenty-four (24) hours a day but may be closed due to maintenance services. We make every effort to carry out such maintenance procedures at night.
An order placed over the weekend or on a holiday will be processed the next working day.
To make purchases on the website, you must be at least 18 years old and have a valid credit card that we will accept.
We can only process your order if the delivery address is a residential address or a business address. We do not deliver to PO boxes. 
If you do not understand parts of the Terms and Conditions, we recommend that you contact us before you make a purchase on the website.
AT WHICH STAGE OF THE ORDERING PROCESS ARE YOU CONSIDERED TO BE BOUND BY YOUR ORDER?
You are able to alter any supplied information, including shipping, billing, and/or payment information, before submitting the transaction. Additionally, you have the choice to modify your purchase and remove products from your shopping cart. You are obligated by the terms of the purchase agreement after you click "Complete payment" and the receipt shows up on your screen. Read more about the "Right of withdrawal" section. If you placed your order incorrectly, please get in touch with our customer service; they are here to assist you. Your order will be confirmed through email. The contract's termination triggers the application of the withdrawal clauses. The "Right of Withdrawal" section is located below.
SOUR FIGS ACCOUNT
You can choose whether to create an account when you make a purchase on the Website or just finish a single transaction without doing so. Your personal information is gathered, saved, and handled in line with our Privacy Policy when you provide it to Sour Figs in conjunction with establishing an account.
Please get in touch with us in writing whenever you decide that you no longer want to have an account with us. Please be aware that you are responsible for the security of your Sour Figs account and password. Sour Figs will not be liable for any consequences arising out of or relating to the unauthorised use of your account and password.
You are bound by your order after you click "Complete payment" and the receipt shows up on your screen. An official contract between you and Sour Figs is formed and you will soon get an email confirming your order.
LANGUAGE OF THE CONTRACT
The language of the Contract is English.
MEASURES AGAINST FRAUD
We may conduct verification checks in order to protect you and our other customers against fraud and uphold a high degree of security for online purchases. The information you submit while ordering, such as your address and payment details, may be included in the verification check.

CANCELLATION OF CONTRACT

Sour Figs shall have the right to cancel the Contract entirely or in part if events occur that significantly alter its economic terms or its core, seriously impair the business operations of Sour Figs or any of its suppliers, or if it becomes clear that Sour Figs will be unable to fulfil its obligations under the Contract.
Due to any such whole or partial cancellation, or for any other cause, you are not entitled to damages. The refund of any payments you made for Sour Figs products that were not delivered as a result of the cancellation shall be your exclusive remedy.
In one of the following circumstances, we reserve the right to terminate the Contract without being required to pay any damages or other costs:
  • Your payment details are incorrect or cannot be verified;
  • Your order was placed in conjunction with a crime or other illegal activity, or with the intent to conduct fraud, etc.;
  • The website has an unintentional error, such as a payment error or the like;
  • We have reason to believe that you are not legally able to enter legal contracts.

PROCESSING GUIDELINES

All orders are handled subject to stock levels and credit card ververification.
Orders placed after 2pm will be dispatched the next working day. Orders placed on weekends and bank holidays will be dispatched the next working day.
Orders placed on Friday after 2pm and through the weekend will begin processing on the following Monday.
Sour Figs will contact you if there are any issues with your order, or if additional identification is needed for credit card verification.
**During sale periods we cannot guarantee same-day dispatch for any orders.

DISCOUNTS

Please note that discounts are not eligible on sale items or in conjunction with any other offer.

RETURNS & EXCHANGES

Returns are accepted on most merchandise within 14 days of receipt, for items which are unworn, unaltered, undamaged, without make-up stains, and with all tags still attached.
All returns that have makeup stains on them will be sent back to the sender.
Cancelled items must be returned unused and in their original condition, from the original delivery country.
We offer exchanges for the same item, in an alternative size only, subject to availability. Should you wish to select an alternative style, please place a new order on our website and return the existing order for a refund. Original shipping charges are non-refundable. You will need to return the order to us by secure means to ensure it reaches us in good condition.
Please note during busy sale periods we are unable to offer exchanges.
• UK RETURNS
Returns within the UK can be sent free of charge. You can initiate your return by contacting us at info@sourfigs.com with your order number and your email receipt. 
• INTERNATIONAL RETURNS
You can initiate your return by contacting us at info@sourfigs.com with your ORDER NUMBER and your email receipt. 
Returns coming from outside of the UK must be shipped at your own expense. We advise utilising a tracking service with your local post office (such as USPS for US returns) and packaging the order gently but securely. The expenses will be much reduced if you return the order without the original packaging. You are required to take reasonable care of the items and will be responsible for damage or loss until we receive them at our warehouse, thus we advise that you secure proof of posting or insure the return shipment.
Please explicitly include "British Return Goods - Clothing" as the description of contents on any documents issued by your preferred carrier when returning items internationally. Custom duty fees may be charged if this information is not made explicit, and the cost will be subtracted from any goods refunds. On your return mailing label and invoice, reference your original ORDER NUMBER.
An order may be cancelled during the first hour. You have 14 days from the date of delivery to return the item if the order status is SHIPPED/COMPLETE.
When returning your order, we advise you to keep the proof of shipment in case there is a disagreement.

DAMAGED OR DEFECTIVE GOODS

We are dedicated to only offering high-quality clothing and accessories for sale. To that aim, we do a number of quality tests before shipping each item. Within 14 days of receiving your order, if you believe you have received a damaged or faulty item, please send us an email at info@sourfigs.com to be eligible for a refund.
After 14 days, we will attempt to repair or exchange, but we will not be able to refund.

INTERNATIONAL SHIPMENT

You may be subject to import duties and taxes once a shipment reaches your country. Additional customs clearance charges must be paid by you; Sour Figs has no control over these charges and cannot predict what they might be.
International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates. Customs policies vary widely from country to country; contact your local customs office for more information.
You are the "importer of record" when placing an order with Sour Figs, and as such, you are responsible for adhering to any local rules and regulations.

REFUSED SHIPMENTS

If you choose to refuse your shipment, you will be responsible for any duties, taxes, and/or customs charges that are incurred on the package, and the cost of returning the package to our UK address. This amount will be deducted from your order refund.

PAYMENT

We accept payments from most of the main credit card issuers, as well as PayPal and Klarna.
You must confirm that the credit or debit card being used is either yours, or that the owner has given you express permission to use it.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.We won't be held responsible for any delivery delays or non-delivery if the bank that issued your credit card declines to approve payment to Sour Figs. If a payment appears suspect, we retain the right to request identification or to refuse or cancel any odd orders.
Sour Figs makes use of Secure Socket Layer (SSL) technology to assist guarantee that your purchase experience is simple, safe, and secure. This secures and encrypts any information you transmit to us online.
You can click the padlock at the top of your browser to learn more about the SSL digital certificate registration if SSL is enabled. Additionally, you'll find that the location (URL) box at the top of the browser now begins with "HTTPS:" rather than the more common "HTTP:" This indicates that you are operating in secure mode.

WHEN WILL MY CREDIT CARD BE REFUNDED FOR MY RETURN REQUEST?

Your refund will be handled within 15 working days after the item has been received. Once your refund has been processed, you will receive an email message.

You must follow up with your card issuer directly to get any information on the funds being returned to the original payment method after you have received the refund confirmation.

PRE-ORDER

Pre-ordering enables you to make a purchase of goods that are not currently in stock or readily available. You can guarantee your purchase and be among the first to receive the item once it is released by pre-ordering. Please be aware that placing a pre-order does not guarantee that it will be delivered right away. For further information, we encourage you to check the expected shipment dates listed on the product page or get in touch with our customer support. Please see the following general pre-order information:
  • Your payment will be captured on the day the order is shipped.
  • You cannot buy a pre-order item and an in-stock item at the same time.
  • If there is a delay with your pre-order items, you will be notified through email.
  • Only credit cards and/or gift cards can be used to make preorder purchases.
  • Cancellation: You can cancel your pre-order by contacting us.
  • Return: Once you have received your pre-order, you can return the items from your pre-orders just like a regular order. 

DISCLAIMER OF WARRANTIES

SOUR FIGS MAKES NO GUARANTEE OR WARRANTY, EXPRESS OR IMPLIED, AS TO THE MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE SOUR FIGS ITEMS SOLD HEREUNDER. ASIDE FROM WHAT IS EXPRESSLY STATED IN THIS CLAUSE, SOUR FIGS SHALL NOT BE RESPONSIBLE FOR MATERIAL OR WORKMANSHIP DEFECTS.
Normal manufacturing, finishing, and usual deviations from quantities or specifications are not covered by Sour Figs' liability policy. Except as expressly stated in this document, no warranty is made on the physical or chemical attributes. All Sour Figs products are supplied with the potential for natural and other fibre flaws.

LIMITATIONS OF SOUR FIGS’S LIABILITY

THE LIMIT OF LIABILITY OF SOUR FIGS FOR A BREACH OF ANY OF THE TERMS, CONDITIONS, OR PROVISIONS OF THESE TERMS & CONDITIONS AND/OR THE CONTRACT SHALL NOT EXCEED THE DIFFERENCE IN VALUE ON THE CONTRACT DATE OF DELIVERY BETWEEN THE SOUR FIGS ITEMS OR PERFORMANCE SPECIFIED AND THE SOUR FIGS ITEMS OR PERFORMANCE ACTUALLY DELIVERED, BUT IN NO EVENT SHALL SUCH VALUE EXCEED THE RETURN OF THE PURCHASE PRICE OF THE APPLICABLE SOUR FIGS ITEMS. IN NO EVENT SHALL YOU, AS A CUSTOMER, HAVE THE RIGHT TO ASSERT CONSEQUENTIAL DAMAGES OR PROSPECTIVE PROFITS OR SPECIAL OR INDIRECT DAMAGES OR LOST REVENUE, PROFIT, OR GOODWILL, NOR SHALL SOUR FIGURES BE LIABLE IN ANY MANNER FOR LOST PROFITS OR SPECIAL OR INDIRECT DAMAGES OR PROFITS ON ANTICIPATED USE AS A RESULT OF SOUR FIGURES' BREACH OF CONTRACT OR WARRANTY, DEFECTIVE GOODS, DEFECTIVE OR LATE DELIVERY, OR NON-DELIVERY. NEVER WILL SOUR FIGS BE RESPONSIBLE FOR ANY DAMAGES CAUSED BY YOUR INABILITY TO FIND SUBSTITUTE GOODS IN THE OPEN MARKET AS A CUSTOMER.

ASSIGNMENT

Sour Figs may delegate its responsibilities and rights under the terms of the Contract with you to other parties. The assignment will not degrade the calibre of the service you obtain. You'll be informed of any such potential tasks by Sour Figs. Any upcoming task of this kind is okay with you if you accept these Terms & Conditions. Nevertheless, you acknowledge and agree that, as of the date we notified you of the assignment, you may assert your rights exclusively against the aforementioned third party.

CHOICE OF LAW AND JURISDICTION

Our General Terms and, therefore, the Contracts entered into with you, shall be governed by and will be interpreted in accordance with the laws of England and Wales.